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Privacy Policy

What data do we collect when you visit our website?

  • Your browser type (Firefox, Safari, Chrome, Bing, etc.)

  • The pages of our website and/or shop that you visit

  • Your operating system (Windows, OS, Android, etc.)

  • Your anonymized IP address

This data is stored and used without being associated with you as a person.

When you register in our online store, we store your personal information such as your address, full name, contact details (phone, email address), billing and delivery addresses, and order details.

To ensure the security of your personal information, for example when you log into your account and during the ordering process, we use SSL encryption. While your data is being transferred to our web servers, it will be obscured by third parties so that it cannot be recovered.

We do not store any payment information relating to credit cards, PayPal accounts or other payment services or systems. If you give us a written SEPA Direct Debit Collection Authorization, we will store the account you provide in writing.

Data collection in our online shop is carried out using cookies and by direct input from you.

What happens to my data?

Your personal information will only be used for certain purposes, such as.

  • To process your orders or provide services,

  • To ensure security in the ordering and payment process (credit checks for purchases on account, fraud prevention),

  • To promote (through newsletters, retargeting) our products,

  • To comply with legal requirements,

Data processing is only carried out in individual cases.

Privacy Policy

Responsible

Those responsible for the purposes of data protection law, in particular the General Data Protection Regulation (GDPR), are:

GreenKaufen GmbH Am Markt 1, Hennef 53773

info@greenkaufen.com

www.greenkaufen.com

Your rights as a data subject

  • You can use the contact details provided to exercise the following rights:

  • receive information about your data stored by us and its processing,

  • Correct false personal data,

  • Delete the data we store about you,

  • Restrict the processing of your data if we cannot delete your data due to legal obligations,

  • Object to our processing of your data and

  • The data portability, provided that you have consented to the data processing or have concluded a contract with us.

If you have given us consent, you can revoke it at any time with effect for the future. You can write to us at info@greenkaufen.com.

You can file a complaint with the relevant supervisory authority at any time. Your competent supervisory authority depends on the federal state in which you live or work or in which your rights have been violated. A list of supervisory authorities (for the non-public sector) with addresses can be found here: Data Protection Officer Addresses.

Purpose of data processing by the controller and third parties

We will only process your personal data for the purposes specified in this privacy policy. Your personal data will not be disclosed to third parties for purposes other than those mentioned. We will only share your personal data with third parties if:

  • You have given your express consent,

  • Processing is necessary to fulfill a contract with you,

  • Processing is necessary to fulfill a legal obligation,

Processing is necessary to protect legitimate interests, and there is no reason to believe that you have an overriding legitimate interest in your data not being shared.

Collecting general information when visiting our website

When you access our website, general information is automatically collected using a cookie. This information (server log files) includes the web browser type, the operating system used, the domain name of your Internet service provider, and the like. This is only information that does not allow any conclusions to be drawn about you personally.

This information is technically necessary to correctly provide you with the content you have requested and is necessary to use the Internet. They are processed in particular for the following purposes:

  • Ensuring a smooth connection to the website,

  • Ensuring smooth use of our website,

  • Evaluation of system safety and stability as well as

  • Other administrative purposes.

The processing of your personal data is carried out on the basis of our legitimate interest in data processing for the stated purposes. We do not use your information to draw conclusions about you personally. Only those responsible and, if applicable, processors are the recipients of the data.

This type of anonymous information can be statistically evaluated by us to optimize our Internet presence and the technology behind it.

Registration on our website

During registration, some personal data is collected, such as name, address, contact and communication data such as telephone number and email address. Registered users have the option to change or delete the data provided during registration at any time. Of course, we will always let you know what data we have stored about you. If you wish, we will correct or delete your data, unless there are legal retention obligations. For this purpose, please use the contact details provided at the end of this privacy policy.

Data transmission to our parcel service and other third parties for the purpose of parcel notification

As part of the shipping process, in accordance with Article 6(1f) of the General Data Protection Regulation, we will transmit your data (name, address, email address and/or mobile phone number if applicable, as well as other shipping-related data) to our shipping partner, payment service provider and other required third parties.

SSL encryption

To protect the security of your data during transmission, we use modern encryption methods (e.g. SSL) that are state-of-the-art.

Comment function

When users leave comments on our website, they are stored along with data about the time of creation and the username chosen by the website visitor. This is for our security, as we can be prosecuted for illegal content on our website, even if it was created by users.

Cookies are cookies that allow us to collect your cookies and provide you with the best possible browsing experience

Like many other websites, we also use so-called cookies. Cookies are small text files that are transferred from a web server to your hard drive. This automatically gives us certain data such as IP address, browser used, operating system and your connection to the Internet.

Cookies cannot be used to launch programs or transmit viruses to a computer. Using the information contained in the cookies, we can make it easier for you to navigate and enable the correct display of our website.

The data we collect will not be shared with third parties or linked to personal data without your consent.

Of course, you can basically view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can disable the use of cookies at any time through your browser's settings. To do this, use your Internet browser's help function to learn how to change these settings. Please note that individual features of our website may not work if you have disabled cookies.

newsletter

Based on your express consent, we will regularly send you our newsletter and/or similar information by email to the email address you provide.

To receive the newsletter, simply provide your email address. The data provided when registering for the newsletter will be used exclusively for this purpose. Subscribers may also be informed by email of circumstances relevant to the service or registration (such as changes to the newsletter offering or technical circumstances).

For a valid registration we need a valid email address. To verify that a login is actually made by the owner of the email address, we use the „double opt-in“ procedure. To do this, we record the order of the newsletter, the sending of a confirmation email and the receipt of the requested response. No further data is collected. The data will be used exclusively for sending the newsletter and will not be shared with third parties.

You can withdraw your consent to the storage of your personal data and its use to send the newsletter at any time. There is a corresponding link to this in every newsletter. You can also unsubscribe directly from this website at any time or inform us about the contact options provided at the end of this privacy policy.

Contact form

If you contact us via email or contact form with any kind of questions, you voluntarily give us your consent for the purpose of contacting us. We use various services to promote and promote our business using this data.

Your data will be transmitted in accordance with the GDPR (consent). You have the option to withdraw your consent to data processing at any time. A revocation shall not affect the effectiveness of the previous data processing operations.

Live chat function

We use third-party services for chatbots. You can use live chat like a contact form to communicate with our employees in near real time.

Depending on the course of the conversation with our employees, personal data may be generated in the chat, which you enter. The nature of this data depends heavily on your request or the problem you describe. Processing all of this data is intended to provide you with a fast and efficient way to contact you and thus improve our customer service.

By using third-party services, data can be stored on their own servers and locations. „Cookies“, text files stored on your computer, are used to perform personal real-time chats on biopack.de/en. This is for the purpose of saving you extensive explanations of the history of your request and for constant quality control of our live chat offer. Processing is therefore permitted under Article 6 paragraph 1 letters b and f GDPR. If you do not wish to do so, you can let us know using the contact details below. We will then immediately delete saved live chats. If you would like to object to the storage of cookies on biologischeverpacken.de/en,You can do this directly in the bottom section of our website under „Cookie Settings“.

The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted under Article 6 paragraph 1 letter f GDPR.

Using Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. (hereinafter: Google). Google Analytics uses cookies, text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. Since IP anonymization is enabled on this website, your IP address will be shortened by Google within the European Union or the European Economic Area. In exceptional cases, the full IP address is transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website,to compile reports on website activities and to provide other services related to website usage and internet usage to the website operator. The IP address submitted by your browser as part of Google Analytics will not be merged with other data from Google.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that if this happens, you may not be able to fully use all the features of this website. You can also prevent the collection of the data generated by the cookies and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser add-on to deactivate Google Analytics.

Alternatively or in addition to the browser add-on, you can prevent tracking by Google Analytics on our website by clicking on the following link. This will install an opt-out cookie on your device, which will prevent Google Analytics from collecting information for this website and browser in the future as long as the cookie remains installed in your browser.

Using Google Optimize

Our website also uses Google Optimize. Google Optimize analyzes the use of different versions of our website to improve usability. Google Optimize is a sub-service of Google Analytics. See „Using Google Analytics“.

Using script libraries (Google Webfonts)

To display our content correctly and graphically across browsers, we use script and font libraries such as Google Webfonts on this website. Google Webfonts are transferred to avoid multiple loads into your browser's cache. If your browser does not support Google Webfonts or restricts access, the content will be displayed in a standard font.

Access to script or font libraries automatically connects to the library operator. It is theoretically possible for the operators of these libraries to collect data – however, it is currently unclear whether and for what purpose this is done.

Google's privacy policy as the library operator can be found here.

Using Adobe Typekit

We use Adobe Typekit for the visual design of our website. Typekit is a service from Adobe Systems Software Ireland Ltd. that gives us access to a font library. To integrate the fonts we use, your browser must connect to an Adobe server in the US and download the fonts needed for our website. Adobe is informed that your IP address has accessed our website. For more information about Adobe Typekit, see Adobe's privacy policy.

Using Google Maps

This website uses the Google Maps API to visually represent geographic information. When using Google Maps, Google also collects, processes, and uses data about visitors' use of the map features. For more information about how Google processes data, see Google's privacy policy. There you can also change your personal privacy settings in the Privacy Center.

Detailed instructions on how to manage your data related to Google products.

Using IntelliAd

This website uses the web analysis service and bid management of intelliAd Media GmbH, Sendlinger Str. 7, 80331 Munich. To design and optimize this website according to needs, anonymized user data is processed, aggregated and stored, and used to create user profiles. When using intelliAd tracking, cookies are stored locally. You have the right to object to the processing of your user data. You can use the intelliAd opt-out feature.

Embedded YouTube videos

We embed YouTube videos on some of our website pages. The plug-ins are operated by YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, a connection is established to YouTube's servers. YouTube will be told which pages you have visited. If you are logged into your YouTube account, YouTube can assign your browsing behavior to you personally. You can prevent this by logging out of your YouTube account first.

When a YouTube video is launched, the provider uses cookies to collect information about user behavior.

If you have disabled the storage of cookies for the Google advertising program, no such cookies will be set when viewing YouTube videos. However, YouTube also uses other cookies to collect non-personal user data. If you want to prevent this, you must block the storage of cookies in your browser.

For more information about data protection on YouTube, please see the provider's privacy policy.

Google AdWords

Our website uses Google Conversion Tracking. When you click on a Google ad on our website, a cookie from Google AdWords is stored on your computer. The conversion tracking cookie is set when a user clicks on a Google ad. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie is still valid, we and Google can see that the user has clicked on the ad and been redirected to that page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked across AdWords customers' websites. The information collected with the conversion cookie is used to create conversion statistics for AdWords customers,who have opted for conversion tracking. Customers will know the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information with which users can be personally identified.

If you do not want to participate in tracking, you can deselect the setting of a cookie as required – for example, by setting a browser that generally disables automatic setting of cookies, or by setting your browser to block cookies from the domain „googleleadservices.com“.

Please note that you may not delete the opt-out cookies as long as you do not want measurement data recorded. If you delete all your cookies in the browser, you will need to set the respective opt-out cookie again.

Using Facebook, Google+, Twitter and Instagram plug-ins

As far as we use social plugins („plug-ins“) for the social networks Facebook and Google+ and the microblogging services Twitter and Instagram on our website, the following applies: These services are provided by Meta Platforms Ireland Limited, Google Inc., Twitter Inc. and Instagram LLC („provider“).

Facebook is operated by Meta Platforms Ireland Limited, 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“). An overview of Facebook plug-ins and their appearance can be found here: Facebook for developers

Google+ is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). An overview of Google plug-ins and their appearance can be found here: Google developers

Twitter is operated by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103. An overview of Twitter buttons and their appearance can be found here: Twitter buttons

Instagram is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA („Instagram“). An overview of Instagram badges and their appearance can be found here: Instagram badges

When you visit a page on our website that contains such a plug-in, your browser establishes a direct connection to the Facebook, Google, Twitter, or Instagram servers. The content of the plug-in is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plug-in, the provider receives the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on the corresponding service or are not currently logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider in the USA and stored there. If you are logged in to one of the services, the provider can visit our website to your profile on Facebook, Google+,Assign to Twitter and/or Instagram. When you interact with the plug-ins, e.g. For example, if you click „Like“, „+1“, „Tweet“ or the „Instagram“ button, the corresponding information will be transmitted directly to the provider's server and stored there. The information will be published on the social network, in your Twitter/Instagram account and displayed there to your contacts.

To learn more about the purpose and scope of data collection and the provider's further processing and use of the data, as well as your rights and settings to protect your privacy, please read the provider's privacy policy.

Facebook Privacy Policy

Google Privacy Policy

Twitter Privacy Policy

Instagram Privacy Policy

If you do not want Google, Facebook, Twitter or Instagram to associate data collected through our website with your profile on the respective service, you must log out of the respective service before visiting our website. You can also prevent the plug-ins from loading with add-ons (script blockers) for your browser. Please search for the relevant add-ons in the help section of your browser's add-ons/settings.

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